Event Matters Issue 2

6 Top tips for success 16 The event planner’s guide to Tallinn & Riga 7 H-app- y delegates 19 Profile – Tracey Edwards 10 Window on the world Industry trends The numbers game Group airfares help stretch event budgets, if you’re eligible Events, news and calendar Destination – Copenhagen Destination – Iceland 4 8 15 12 What’s inside Why oil & gas events like this harbour city The land of fire and ice uncovered Event Matters is published twice a year by Corporate Travel Management (CTM). Editor: Gillian Upton Design & Production: Break the Grid On behalf of Corporate Travel Management: Scott Alboni While every effort is made to ensure accuracy, CTM cannot be held responsible for any errors or omissions. Printed by Vincent Press Ltd UK Headquarters One Carter Lane, London EC4V 5ER T: + 44 (0) 7429 9600 | F: + 44 (0) 20 7429 9605 www.travelctm.co.uk T o subscribe to Event Matters, contact Scott Alboni at Corporate Travel Management, on + 44 (0) 207 429 9600 or email: scott.alboni@eu.travelctm.com with wider seats and features state-of-the-art technology. Coupled with our award-winning service, our A350 is more than just a next generation Proud to fly the world’s newest aircraft to the UK Find out more at qatarairways.com/a350 Fly our A350 daily from London Heathrow.